No Hassle Returns
Our Goal is your complete satisfaction with your purchase. We realize that things happen, minds and circumstances change. Although we are not perfect, we take great care and expense to produce your product and conveniently ship it to your door. Our product goes through final inspection before it is protected and cartoned to avoid damage. If for the following reasons and circumstances, you are not satisfied with your purchase, we will gladly take your item back once these simple steps are taken :
If your product shows damage after opening it, simply repack it with all original packing and we will immediately schedule a pick-up and replace it once the damaged unit is picked up. You may also opt for a full refund. Product Defect
Our product is made with care of Natural wood therefore, minor grain and color variations are normal within reason. If anything structurally or cosmetically stands out, we ask you to please send us clear photos for fast evaluation and approval for replacement, repair or full refund. Change of Mind or Other Reason
If within 14 days you change your mind or calculate wrong measurements or see a color difference between your computer screen and the physical product (Color samples for certain items are available and recommended in advance) or any other reason you need to cancel the order, simply request an RMA number, repack the product, and return it in new undamaged condition. We will issue a refund less a 10% re-stocking fee. Return shipping and insurance is the responsibility of the buyer.